General Summary: The Business Analyst creates reporting tools and dashboards for internal management to use in making business decisions. Additionally, they also provide value through analysis and improvement recommendations in the following areas: Maintenance contract management, asset costing and life management, operations metrics, sales pipeline, and customer service histories. Communication with internal management, technicians, and other internal administrative staff is consistently required to facilitate ongoing internal process and training enhancements.
Essential Duties and Responsibilities:
Required Knowledge, Skills, and Abilities:
Education and Experience: