• Collection Specialist

    Job Locations US-IL-Addison
    Posted Date 2 weeks ago(6/8/2018 4:06 PM)
    Job ID
    # of Openings
  • Overview

    General Summary:  Performs accounting function of Accounts Receivable by collecting money on past due invoices.   


    Essential Duties and Responsibilities:

    • Researches and resolves payment discrepancies.
    • Make recommendations for adjustment to account invoices as needed.
    • Contacts customers via phone and email to inquire about payment on past due invoices.
    • Provides Manager monthly customer account details regarding disputes and action steps taken to resolve.
    • Enter invoices into customer’s website as required for payment
    • Interacts with Internal Sales and Service personnel regarding customer disputes.
    • Performs related duties as assigned or as the situation dictates.

    Essential Duties & Responsibilities

    Required Knowledge, Skills, and Abilities:

    • Ability to communicate with internal and external customers in order to resolve account issues.
    • Ability to work well independently.
    • Ability to understand issues and apply reason to resolve customer discrepancies.
    • Ability to work with a diverse group of people.
    • Skilled in organization and attention to detail.
    • Skilled in use of telephone, and 10-key.
    • Knowledge of basic accounting debit and credit principles.
    • Knowledge of Microsoft office products such as Outlook and Excel.


     Education and ExperienceThis position requires a High School Diploma or equivalent from a two-year college or technical school; or two or more years of Collection experience in commercial account environment; or equivalent combination of education and experience. 


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