To be our totally amazing Parts Correspondent you must be focused on delivering incredible customer service to our internal and external customers.
You will be processing parts orders for customers, technicians and sales department via phone. The Parts Correspondent processes customer orders in an accurate and timely manner utilizing various reference materials such as parts manuals, microfiche, and computer.
Essential Duties and Responsibilities:
Required Knowledge, Skills, and Abilities:
Education and Experience: This position requires a minimum of a High School Diploma/GED equivalent. Incumbent should have a minimum of 1-3 years customer service experience. Prior parts phone sales, or some mechanical background a plus.
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